All bookings and orders are not exchangeable or refundable once payment is completed.

For customization requests, please contact us on Whatsapp before placing your order online. Let us know your preferences and budget range and we will provide a separate invoice for payment. We will not process your order request if prior notice is not given.

Surcharges will be applied to smaller time range deliveries and specific time deliveries. Kindly reach out to us for more information.

Please note that we do not offer mock-ups or sample arrangements in advance. Each of our designs is thoughtfully created to reflect your unique vision and preferences.

We use your inspiration photos as a creative guide, while allowing space for artistry and seasonal availability to shape the final result.

For fresh flowers:

Generally 3-5 days if maintained in cooler conditions.

For preserved flowers:

Up to 6 months to a year if kept in dry conditions.

For fresh flowers:

Remove any wrappers and cut flower stems diagonally before placing in a vase of fresh water. The quality of fresh cut flowers can be maintained in cooler and shaded environments.

For preserved flowers:

Keep them away from direct sunlight and water. Avoid crushing, pressing or folding the flower petals as they are fragile. The colors tend to fade/turn transparent over time. Gently wipe the flowers with a dry tissue to clean the flowers.